FAQ

Is Moh jewellery real silver?

Yes, every single piece is made of authentic 925 Sterling Silver.

What if my product arrives damaged?

Please email us with your mandatory unboxing video within 3 days of delivery, and we will arrange a replacement immediately.

Does Moh offer refunds?

We follow a replacement-only policy for incorrect or damaged items to ensure our small-batch artisanal production remains sustainable.

How should I store my silver?

We recommend keeping it in the Royal Navy Blue Moh box provided with your purchase to keep it protected and tarnish-free.